Privacy Policy

1. Information We Collect

PalmSurta collects the following types of information:

• Palm Images: When you upload palm images for analysis, these images are temporarily stored for processing and are automatically deleted after analysis is complete.
• Birth Details: Date of birth, time of birth, and location information provided for astrological calculations. This data is used only for generating AI-based analyses and is not permanently stored.
• Payment Information: Transaction IDs, payment amounts, and timestamps are stored for payment processing and record-keeping purposes. We do NOT store credit card numbers or sensitive payment details.
• Usage Data: We may collect information about how you interact with our Service, including pages visited and features used.

2. How We Use Your Information

We use the information we collect to:

• Provide AI-generated palm reading analyses and astrological services
• Process payments and maintain transaction records
• Improve our AI algorithms and service quality
• Respond to your inquiries and provide customer support
• Ensure the security and functionality of our Service

Important: All AI-generated content is created using automated algorithms. We do not share your personal information with third parties for marketing purposes without your explicit consent.

3. Data Storage and Security

Palm Images: Uploaded palm images are stored temporarily in secure cloud storage and are automatically deleted immediately after AI analysis is complete. Images are NOT retained for future use.

Personal Data: Birth details and other personal information provided for astrological calculations are processed but not permanently stored in identifiable form.

Payment Data: Payment information is processed through secure third-party payment gateways (Razorpay). We only store transaction IDs and amounts for record-keeping purposes.

Security Measures: We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the Internet is 100% secure.

4. Data Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist in operating our Service (e.g., cloud storage, payment processors). These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.
• AI Processing: Your data may be processed by AI service providers (e.g., OpenAI) for generating content. These providers are bound by their own privacy policies and data protection standards.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request information about what data we have collected about you.
• Deletion: You can request deletion of your personal data, subject to legal and operational requirements.
• Correction: You can update or correct inaccurate information.
• Opt-Out: You can opt out of certain data collection practices where applicable.
• Data Portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us at support@donothings.com

6. Cookies and Tracking Technologies

PalmSurta may use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze how you use our Service
• Improve user experience and service functionality

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Service.

7. Children's Privacy

PalmSurta is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to delete such information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.

We take appropriate measures to ensure that your data receives adequate protection in accordance with this Privacy Policy.

9. Data Retention

We retain your information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

Palm Images: Deleted immediately after analysis (typically within minutes).

Payment Records: Retained for accounting and legal compliance purposes as required by law.

Other Data: Retained only as long as necessary for service provision or as required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: support@donothings.com

We will respond to your inquiries within a reasonable timeframe.